Once you have received your alldayPA number, you can decide either to advertise it as your main business number, or alternatively divert your existing line to it.
Most landlines allow you to divert your calls to another number, including your new alldayPA number. You will need to contact your telecoms provider directly to register for a divert service and they will advise you how to set it up.
There are a number of ways to set up your divert. Standard BT diverts include:
Divert all calls
Key *21*[alldayPA number]#
This will divert all your calls to alldayPA, ensuring that every single one will be answered professionally by the alldayPA team.
Divert when unanswered
Key *61*[alldayPA number]#
Divert your calls to alldayPA when you are unable to get to them in time. We will make sure that you don’t miss out on new business opportunities or other important calls.
Divert when engaged
Key *67*[alldayPA number]#
Divert your calls to alldayPA when your lines are busy. Your customers will never hear an engaged tone or voicemail message.
Divert when unanswered and engaged
Key *66*[alldayPA number]#
This will divert all your calls to alldayPA when your lines are busy or when you are unable to take the call. Please note that not all phones accept this code.
Check your diversions
Key *#[code]#
To switch off divert
Key #[code]#
With BT you can also set up a ‘bypass number’ with your divert. This allows you to have another number on the same line that ‘bypasses’ the divert service. This bypass number can be used as a direct line, enabling alldayPA to screen your calls before transferring them through to you
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